Customer Help

Yes, we do offer local delivery. Shipping available to most of the United States, but please contact us for shipping cost.

The size of the party tent you need depends on the number of guests and the space available. We offer a variety of sizes ranging from small to large to accommodate different needs.

Yes, we provide replacement parts for our party tents, including frame components, fabric covers, sidewalls, and hardware. Contact our customer service team for assistance with replacement parts.

The lifespan of our party tents depends on factors such as usage frequency, maintenance, and environmental conditions. With proper care and maintenance, our tents can last for several years of regular use.

Yes, all our party tents come with removable sidewalls to offer flexibility in different weather conditions and privacy preferences.

Yes, our party tents are made of waterproof materials to ensure protection from rain and other outdoor elements.

Yes, our products are covered by a manufacturer’s defects only.

Yes, our party tents are versatile and can be set up on various surfaces. However, it’s essential to ensure proper anchoring and stability based on the surface type.

Our party tents are primarily designed for spring, summer, and fall use. While they offer protection from the sun, rain, and light wind, they may not be suitable for heavy snow loads or extreme weather conditions.

Yes, we offer financing options for purchasing party tents. Contact our sales team or check our website for available financing plans and terms.

Yes, some of our party tents are made from fire-resistant materials to comply with safety standards. However, it’s essential to follow fire safety guidelines and avoid open flames or other fire hazards inside the tent.

Yes, we offer discounts for bulk orders. Please contact our sales team for pricing and availability.

While it’s possible to set up smaller tents alone, we recommend having assistance for larger tents to ensure safe and efficient assembly.